Account Manager Global Surgery-00000N0C
Description
Johnson & Johnson Medical (http://www.jnjmedical.nl) is part of the worldwide operating Johnson & Johnson concern, with 110 000 employees, 200 offices in 50 different countries. We provide innovative products and services to the health-sector. The Credo, established in 1943, is the foundation of our business success.
Global Surgery, 1 of the franchises in the Benelux-France Cluster, is market leader in open and endoscopic surgery. We are a part of J&J Medical Benefra, a Sales & Marketing organization with offices in Amersfoort (NL), Diegem (BE) and Paris (FR). We sell medical devices to hospitals, doctors and medical institutions
The Account Manager is responsible for achieving sales quota and developing a strategic plan for 7 to 20 accounts. He/she represents the entire range of Global Surgery products and services. He/she will be leading the customer account planning cycle ensuring that customers’ needs and expectations are met.
Main areas of responsibility / expected results/objectives of the role
- Establishes productive, professional relationships with the Global Surgery sales and marketing organization
- Coordinates the involvement of all internal stakeholders, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
- Meets assigned targets for profitable sales volume and strategic objectives
- Proactively leads a GS-strategic account planning process to achieve performance objectives, financial
Targets and critical milestones for a one and three-year period.
- Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
- Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
- Manages contracting, pricing and tendering processes in the assigned accounts
Main leadership commitments involved in the role
- Connect:
o Excellent in understanding customer needs
o Develops strong relationships with key customers and internal partners
o Reviews externally available information, like annual reports of hospitals, industry analysts' commentary, or product testimonials to understand competitive advantages and opportunities.
o Gather feedback & insights from key clinical and non clinical customers, internal partners. Identify actionable insights to enhance results.
- Shape:
o Translates insights into actions that challenge the status quo and that reinforce our competitive advantage.
o Determines alternative strategic options
o Dares to take risks aligned with Credo-based decision-making
- Lead:
o Identifies & develops the skills necessary for future success.
o Mentors peers or other employees
o Builds an environment supportive of diverse and inclusive thinking and perspectives.
o Develops communication and influence skills to become a high-impact presenter; seeks feedback on skills in this area.
- Deliver:
o Promotes a culture of accountability by improving on current performance and taking responsibility.
o Tries new operational practices that have been successful elsewhere in the company.
o Builds & reinforce a sense of urgency on key projects; helps others understand the criticality of these efforts.
Analyzes the outcome of recent projects; comes up with lessons learned reviews to improve future efforts and outcome.
Qualifications
Required:
- Experience in sales and deep understanding of the healthcare market
- Solution oriented
- Strong in data analyses and deriving actionable conclusions
- Proven ability to manage complexity & thrives in uncertain/ambiguous circumstances
- Ability to connect and effectively collaborate across a diverse group of business stakeholders in a highly matrixed environment
- Strong passion and track record for innovation & will to make things happen & deliver
- Strong communication skills & influencing skills
- Driven by results performance & excellence in the job
- Demonstrated business success in delivering growth and gaining share
- Strongly involved in strategic and tactical work on a daily basis requiring being able to quickly zoom in and out
- Ability to build respect and trust with customers, employees and internal stakeholders
- Integrity and Credo-based leadership
- Self- awareness and adaptability
Preferred:
- MBA or equivalent
- Knowledge of the current healthcare landscape
- Experience working for a large multi-national company
Primary Location:Europe/Middle East/Africa-Netherlands-Utrecht-Amersfoort
Organization: Johnson & Johnson Medical BV (7260)
Job Function: Selling MD&D
Description
Johnson & Johnson Medical (http://www.jnjmedical.nl) is part of the worldwide operating Johnson & Johnson concern, with 110 000 employees, 200 offices in 50 different countries. We provide innovative products and services to the health-sector. The Credo, established in 1943, is the foundation of our business success.
Global Surgery, 1 of the franchises in the Benelux-France Cluster, is market leader in open and endoscopic surgery. We are a part of J&J Medical Benefra, a Sales & Marketing organization with offices in Amersfoort (NL), Diegem (BE) and Paris (FR). We sell medical devices to hospitals, doctors and medical institutions
The Account Manager is responsible for achieving sales quota and developing a strategic plan for 7 to 20 accounts. He/she represents the entire range of Global Surgery products and services. He/she will be leading the customer account planning cycle ensuring that customers’ needs and expectations are met.
Main areas of responsibility / expected results/objectives of the role
- Establishes productive, professional relationships with the Global Surgery sales and marketing organization
- Coordinates the involvement of all internal stakeholders, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
- Meets assigned targets for profitable sales volume and strategic objectives
- Proactively leads a GS-strategic account planning process to achieve performance objectives, financial
Targets and critical milestones for a one and three-year period.
- Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
- Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
- Manages contracting, pricing and tendering processes in the assigned accounts
Main leadership commitments involved in the role
- Connect:
o Excellent in understanding customer needs
o Develops strong relationships with key customers and internal partners
o Reviews externally available information, like annual reports of hospitals, industry analysts' commentary, or product testimonials to understand competitive advantages and opportunities.
o Gather feedback & insights from key clinical and non clinical customers, internal partners. Identify actionable insights to enhance results.
- Shape:
o Translates insights into actions that challenge the status quo and that reinforce our competitive advantage.
o Determines alternative strategic options
o Dares to take risks aligned with Credo-based decision-making
- Lead:
o Identifies & develops the skills necessary for future success.
o Mentors peers or other employees
o Builds an environment supportive of diverse and inclusive thinking and perspectives.
o Develops communication and influence skills to become a high-impact presenter; seeks feedback on skills in this area.
- Deliver:
o Promotes a culture of accountability by improving on current performance and taking responsibility.
o Tries new operational practices that have been successful elsewhere in the company.
o Builds & reinforce a sense of urgency on key projects; helps others understand the criticality of these efforts.
Analyzes the outcome of recent projects; comes up with lessons learned reviews to improve future efforts and outcome.
Qualifications
Required:
- Experience in sales and deep understanding of the healthcare market
- Solution oriented
- Strong in data analyses and deriving actionable conclusions
- Proven ability to manage complexity & thrives in uncertain/ambiguous circumstances
- Ability to connect and effectively collaborate across a diverse group of business stakeholders in a highly matrixed environment
- Strong passion and track record for innovation & will to make things happen & deliver
- Strong communication skills & influencing skills
- Driven by results performance & excellence in the job
- Demonstrated business success in delivering growth and gaining share
- Strongly involved in strategic and tactical work on a daily basis requiring being able to quickly zoom in and out
- Ability to build respect and trust with customers, employees and internal stakeholders
- Integrity and Credo-based leadership
- Self- awareness and adaptability
Preferred:
- MBA or equivalent
- Knowledge of the current healthcare landscape
- Experience working for a large multi-national company
Primary Location:Europe/Middle East/Africa-Netherlands-Utrecht-Amersfoort
Organization: Johnson & Johnson Medical BV (7260)
Job Function: Selling MD&D
