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Customer Development Analyst Job (Buffalo Grove, IL, US)

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Johnson & Johnson companies are equal opportunity employers.

Customer Development Analyst-9243140422

Description

Johnson & Johnson Sales and Logistics Company, a member of Johnson & Johnson's Family of Companies is currently recruiting for a Customer Development Analyst located in Buffalo Grove, IL.

The incumbent is proficient and knowledgeable of category management fundamentals. The incumbent proactively utilizes data and analytics to make recommendations on key business issues (4Ps). The incumbent assembles and provides market and competitive data to track business results, monitor productivity, support new product launches, assess category, customer or shopper trends, and develops recommendations based on the analysis. The incumbent assesses and draws conclusions from shipment, POS, customer, competitive, and syndicated business data to identify trends, gaps, competitive threats, ideal assortment SKUs, and sales opportunities. The incumbent translates, creates, recommends, and presents these findings to customer and/or internal teams. The incumbent participates in special projects as assigned by the supervisor.

Key responsibilities include, but are not limited to: Support team members/partners by organizing, analyzing, and drawing conclusions from a variety of data sources, including IRI, Nielsen, POS, and Shopper/Panel, to identify trends and provide insights-based recommendations. Ensure that data is accurately formed, reported, and error-free when preparing data sets through careful review and refinement prior to performing analysis. Provide timely point of sale results to field sales teams, based on data availability. The ability to track and report sales performance, such as promotional, new items, customer results, customer groups, or categories. Develop planogram recommendations to support customer sales at the shelf, and performs pre and post-analysis. Support new product launches by developing fact-based category stories that differentiate J&J products from competitive offerings. Execute specific steps of the new product launch strategy, such as developing fact books, UPC codes, or artwork. Partner with cross-functional peers to develop accurate SKU-level forecasts. Complete all required training curriculum and achieves set standards. Complete special projects as assigned. Comply with company policies and procedures at all times. Maintains and complies with SAFE Fleet & Safety objectives and policies.

Qualifications


A minimum of a 4 year Bachelor's degree is required. A minimum of 2 years prior experience in customer sales or in a consumer products environment or equivalent, including supply chain is required. The ability to independently organize and complete assigned work is required. Previous experience working with Syndicated data is required. The ability to work effectively within a fast paced, complex matrix, changing environment is required. The ability to access, assess, interpret, and draw accurate conclusions from sales and customer data. The ability to summarize and influence decisions through data is required. The ability to understand marketplace-various consumer retail business models is required. The ability to understand macro and micro trends is required. Previous experience working with retailer loyalty data market based software is preferred. The ability to create impactful presentations to explain recommendations and findings of studies is required. Strong computer skills, including MS Office Suite applications, database information sources, and web applications are required. Some knowledge of statistical methods preferred. The Customer Development Analyst position is based in Buffalo Grove, IL and consists of up to 10% travel. Relocation is not available for this opportunity.

J2W:IRC

J2W:MREPS

J2W: LI NA

Primary Location:North America-United States-Illinois-Buffalo Grove
Organization: Johnson & Johnson Sales & Logis. Co (6148)
Job Function: Sales Administration
Relocation: Eligible Yes - Within Country

Certain sites within the Johnson & Johnson Family of Companies participate in E-Verify as appropriate in accordance with Company guidelines and federal or state law. To learn more about the government sponsored program and to see a list of the sites that are currently enrolled, please click here.

Johnson and Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status, or any other characteristic protected by law.

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